Privacy Policy

Halo Media Digital Ltd Privacy Policy

Your privacy is important to us. It is Halo Media Digital Ltd’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://halomediagroup.net, and other sites we own and operate.

Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy to understand how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of November 14, 2024
Last updated: November 14, 2024

Information We Collect

1. Categories of Information Collected

Information we collect falls into one of two categories:

  • Voluntarily provided information: Any information you knowingly and actively provide to us when using or participating in any of our services, promotions, or communications.

  • Automatically collected information: Information automatically sent by your devices during your access or use of our website, tools, or services.

2. Log Data

Our servers may automatically log standard data provided by your web browser, including:

  • Your device’s Internet Protocol (IP) address.

  • Browser type and version.

  • Pages you visit and the time and date of each visit.

  • Time spent on each page and related usage details.

  • Technical data about errors encountered on our site, including the circumstances under which errors occurred and associated technical diagnostics.

This data may not identify you personally on its own; however, it could potentially be combined with other data to identify individual users.

3. Device Data

We may collect details about the devices you use to access our website, including:

  • Device type (e.g., desktop, tablet, smartphone).

  • Operating system.

  • Unique device identifiers.

  • Device settings and preferences.

  • Geo-location data, where applicable.

4. Personal Information

We may request personal information from you for purposes such as account registration, communication, or service fulfillment, which may include:

  • Name.

  • Email address.

  • Phone number.

  • Mailing address.

  • Social media profiles.

5. Sensitive Information

We do not actively collect sensitive personal information as defined by applicable law, such as racial or ethnic origin, political opinions, or health information, unless required by law or with explicit consent.

Use of Collected Information

We collect personal information for the following purposes:

  1. To deliver and improve the core features of our services, including tools for multi-app systems and automated workflows.

  2. To enable you to personalize your experience on our website.

  3. To communicate with you, including responding to your inquiries or concerns.

  4. For analytics, market research, and business development, which may include leveraging insights from user interactions to enhance future systems in similar or different business niches. No user-specific or personally identifiable data will be used for this purpose.

  5. To manage account access, registrations, and preferences.

  6. For advertising and marketing, including promoting our services and other third-party offerings relevant to you.

Multi-App Systems and Third-Party Tools

To provide advanced AI-driven systems and multi-app integrations, we may utilize data with the following tools and platforms:

  • Google Analytics: For website traffic and user behavior analysis.

  • Microsoft Clarity: To improve user experience through heatmaps and session recordings.

  • SendFox: For email outreach automation and personalized communication.

  • Airtable and Make.com: For customer relationship management (CRM) and workflow automation.

  • Zapier: For connecting and automating various apps and tools.

  • Brevo: For email marketing campaigns and audience segmentation.

  • Voiceflow: For creating and managing conversational AI systems.

These tools are leveraged to develop automated workflows and streamline business operations. Halo Media Digital Ltd ensures compliance with applicable privacy laws in using these platforms, including the secure processing of personal information.

Data Aggregation and Use for System Improvement

We may analyze aggregated and anonymized customer usage data to improve future systems for businesses within the same niche or across different niches. No personally identifiable information or specific user data will be used for this purpose. The insights derived from this analysis help us refine our offerings and deliver solutions better tailored to customer needs.

Children’s Privacy

This website and the services provided by Halo Media Digital Ltd are intended exclusively for business and professional use. We do not target, collect, or knowingly process personal information from minors under the age of 18.

Security of Your Personal Information

When we collect and process personal information, we take commercially acceptable steps to protect it from loss, theft, unauthorized access, disclosure, copying, misuse, or modification.

Despite our efforts to safeguard your data, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security. You are responsible for selecting and maintaining the security strength of your passwords and ensuring that your personal information remains confidential when using our services.

How Long We Keep Your Personal Information

We retain your personal information only for as long as necessary to provide the services you have requested or for essential business purposes, such as complying with legal, tax, or accounting requirements.

When your information is no longer required for these purposes, we will either delete it or anonymize it by removing any identifiable details. However, we may retain aggregated or anonymized data for research or analytical purposes indefinitely, provided it cannot identify any individual.

Disclosure of Personal Information to Third Parties

We may disclose personal information to the following:

  1. Service Providers: Third-party platforms and services, including but not limited to:

    • Google Analytics

    • Microsoft Clarity

    • SendFox

    • Airtable

    • Make.com

    • Zapier

    • Brevo

    • Voiceflow

These providers assist us in delivering core functionalities, including analytics, workflow automation, and customer relationship management.

  1. Business Partners and Affiliates: For legitimate business needs, including collaboration on AI and multi-app system projects.

  2. Legal Compliance: To comply with applicable laws, regulations, or legal requests, or to protect our rights and interests.

  3. Acquisitions: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new ownership entity, subject to this privacy policy.

International Data Transfers

Halo Media Digital Ltd operates within the United Kingdom, but data collected through our services may be transferred to and processed in countries outside of the UK or European Economic Area (EEA) by our third-party providers.

We ensure these transfers comply with applicable privacy laws by adopting adequate safeguards, including but not limited to:

  • Standard Contractual Clauses (SCCs) approved by regulatory authorities.

  • Binding Corporate Rules where applicable.

Your Rights and Controlling Your Personal Information

You have the following rights regarding your personal information:

  1. Access: You may request details of the personal information we hold about you.

  2. Correction: If any information is inaccurate, incomplete, or outdated, you can request corrections.

  3. Deletion: You may request the deletion of your personal information, subject to legal or operational retention requirements.

  4. Restriction: You may request limitations on how your personal information is processed.

  5. Objection: You may object to processing based on legitimate interests or for direct marketing purposes.

To exercise these rights, please contact us using the details provided in this policy.

Marketing Communications and Opt-Out

If you have consented to receive marketing communications, you can opt out at any time by:

  1. Clicking the "Unsubscribe" link in any marketing email.

  2. Contacting us directly using the details provided in this privacy policy.

Opting out of marketing communications will not affect your ability to use the services provided by Halo Media Digital Ltd.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. These cookies may collect information such as:

  • User preferences and interactions.

  • Website traffic and navigation data.

You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

Automated Decision-Making

Some services offered by Halo Media Digital Ltd may involve automated decision-making processes, such as:

  • Prioritizing customer leads in multi-app systems.

  • Automating email outreach and scheduling.

Where applicable, you may request human oversight of any decisions made by automated systems.

Notification of Data Breaches

In the event of a data breach, we will notify affected individuals and relevant regulatory authorities promptly, as required by law.

Changes to This Policy

We reserve the right to modify this privacy policy at any time to reflect changes to our business practices or regulatory requirements. Updates will be posted on this page, and significant changes will be communicated directly to affected users where applicable.

Contact Us

For any questions, concerns, or requests related to this privacy policy or your personal data, please contact us at:

Halo Media Digital Ltd
Email: biron@halomediagroup.net