Terms Of Service

Halo Media Digital Ltd Terms of Service

These Terms of Service govern your use of the website located at https://halomediagroup.net and any related services provided by Halo Media Digital Ltd.

By accessing https://halomediagroup.net, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or any services provided by Halo Media Digital Ltd.

Halo Media Digital Ltd reserves the right to modify or amend these Terms of Service at its sole discretion. Any updates to these Terms of Service will be posted on this page and will become effective immediately upon publication.

These Terms of Service were last updated on November 14, 2024.

Description of Services

Halo Media Digital Ltd specializes in providing AI-powered automation systems, including but not limited to:

  • Multi-agent systems for workflow optimization.

  • Automated solutions for customer support, lead generation, and appointment scheduling.

  • Integration and customization of third-party tools to create efficient, multi-app systems tailored to client needs.

These services are designed to enhance operational efficiency for businesses across various industries.

Limitations of Use

By using this website or any services provided by Halo Media Digital Ltd, you agree not to:

  1. Modify, copy, prepare derivative works of, decompile, or reverse engineer any materials or software provided by the company.

  2. Use the website or services to transmit any unauthorized advertising, spam, or unsolicited communications.

  3. Harvest or collect data from the website or associated systems without express consent.

  4. Misuse any AI-powered tools or automation systems to engage in unlawful activities or send unauthorized communications.

  5. Violate applicable laws, regulations, or third-party rights, including intellectual property or privacy rights.

User Responsibilities

Clients are responsible for ensuring the accuracy of the data and information provided to Halo Media Digital Ltd for use in automation workflows and AI systems. Any misuse or improper configuration of these services may result in suspension or termination of access.

Users are expected to review AI-generated outputs for accuracy and compliance before implementation. Halo Media Digital Ltd disclaims liability for any errors or business outcomes resulting from automated decision-making processes.

Refund Policy

Refunds are subject to the following terms:

  1. Full Refund: A full refund is available if the customer cancels the service before work has commenced.

  2. Partial Refund: Once the payment has been made, the customer has 14 calendar days from the date of payment to request a refund. Any refund issued during this period will be prorated based on the proportion of work completed up to the date of the refund request.

  3. No Refunds: Refunds are not available after the 14-day period has elapsed following payment, regardless of the amount of work completed.

Refunds will be processed within a reasonable timeframe, subject to applicable payment provider terms and conditions.

Cancellation Terms

  1. Cancellation Notice:

    • Customers must provide a 60-day written notice if they wish to cancel services within the first six (6) months of the agreement.

    • After the initial six-month period, customers must provide a 30-day written notice to terminate services.

  2. Immediate Cancellation Liability:

    • If the customer fails to provide the required notice period or requests immediate cancellation, they will be liable to pay an amount equivalent to two (2) months of service fees.

  3. Written Notice:

    • Cancellation requests must be submitted in writing via email or through the designated communication channels outlined in this agreement.

Intellectual Property

All intellectual property rights in the materials, tools, and systems provided by Halo Media Digital Ltd are owned by or licensed to the company.

Clients may use these materials for personal, non-commercial purposes or as explicitly permitted in written agreements with Halo Media Digital Ltd. Unauthorized use, replication, or redistribution of intellectual property is strictly prohibited.

Custom workflows and integrations developed for a client remain the intellectual property of Halo Media Digital Ltd unless otherwise agreed upon in a separate written agreement.

User-Generated Content

Users retain intellectual property rights over any content submitted for publication on our website or integration into our systems. However, by submitting such content, you grant Halo Media Digital Ltd a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, or create derivative works of the content in connection with delivering services.

This license remains in effect unless terminated by deleting the content or account. However, where content has already been used in commercial or sponsored materials, the license will continue until the related materials are discontinued.

Liability

  1. Disclaimer of Warranties:

    • The website, services, and materials provided by Halo Media Digital Ltd are offered on an “as is” and “as available” basis.

    • Halo Media Digital Ltd disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.

  2. Limitation of Liability:

    • To the fullest extent permitted by law, Halo Media Digital Ltd and its suppliers shall not be liable for any consequential, indirect, or incidental damages, including but not limited to:

      • Loss of profit, revenue, or data.

      • Business interruption.

      • Loss of goodwill or reputation.

    • Halo Media Digital Ltd’s liability for any claim arising out of or relating to these Terms of Service shall not exceed the total amount paid by the customer for the services in the six (6) months preceding the event giving rise to the claim.

  3. AI Outputs Disclaimer:

    • While Halo Media Digital Ltd’s services include AI-driven systems and automation tools, the company is not liable for errors, inaccuracies, or unintended outcomes resulting from the use of these tools. Customers are responsible for reviewing and validating all AI outputs before implementation.

Third-Party Tools and Links

  1. Integration with Third-Party Tools:

    • Halo Media Digital Ltd may integrate third-party tools, including but not limited to:

      • Google Analytics, Microsoft Clarity, SendFox, Airtable, Make.com, Zapier, and Brevo.

    • The customer acknowledges that these tools have their own terms of service and privacy policies, which must be agreed to separately.

  2. Links to Third-Party Websites:

    • The website may include links to third-party sites for convenience. Halo Media Digital Ltd does not endorse, control, or assume responsibility for the content, policies, or practices of these external sites.

    • Use of linked third-party sites is at the customer’s own risk.

Service Interruptions

  1. Temporary Downtime:

    • Halo Media Digital Ltd may experience temporary service interruptions due to maintenance, technical issues, or third-party tool outages.

    • While the company will make reasonable efforts to minimize downtime, it does not guarantee uninterrupted service.

  2. Liability for Service Interruptions:

    • Halo Media Digital Ltd shall not be held liable for losses or damages arising from temporary service interruptions.

Right to Terminate

Halo Media Digital Ltd reserves the right to suspend or terminate the customer’s access to services immediately and without prior notice if:

  1. The customer violates these Terms of Service.

  2. The customer misuses AI systems or engages in activities that breach applicable laws or regulations.

Termination of access does not relieve the customer of any outstanding payment obligations.

Age Restriction

This website and its services are intended for use by individuals aged 18 years or older. By accessing the website or purchasing services, you confirm that you meet this age requirement.

Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these terms shall be resolved exclusively in the courts of the United Kingdom.

Changes to These Terms

Halo Media Digital Ltd reserves the right to modify or amend these Terms of Service at any time. Updates will be published on this page, and continued use of the website or services constitutes acceptance of the revised terms.

Contact Us

For questions or concerns regarding these Terms of Service, you may contact us at:

Halo Media Digital Ltd
Email: biron@halomediagroup.net